Public Health Emergency

Important Changes for Ohio Medicaid Members

Beginning April 1st, 2023, following a renewal, the state will be able to discontinue Medicaid coverage for individuals who are no longer eligible.

Medicaid members are encouraged to:

Update their contact information. Make address changes by logging on to or by calling 1-800-324-8680. Help is available Monday through Friday, 8 a.m.-8 p.m. and Saturday 8 a.m.-5 p.m. .

Check their mail and respond to requests for information from their County JFS. Any member who gets a letter stating that it is time to renew, or that their County JFS needs more information, should respond right away. The County JFS needs to hear from members to review their Medicaid eligibility. Members who do not respond to renewal letters or requests for information risk losing their coverage, even if they are eligible.


Click the image below for a link to the full plan.

Phone: 419-774-5400 
Fax: 419-774-0051
Hours of Operation: Monday‑Friday
Call Center Hours: Monday‑Friday
8:00am - 3:30pm


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