Abuse - Adult Protective Services

Adult Protective Services responds to the abuse, neglect, or exploitation of Richland County's elderly citizens.

If you or a loved one is 60 years of age or older and living in an unsafe situation, or if you suspect an elderly neighbor may be unsafe, call the Adult Protective Referral Line: 419-774-5400 Option 6.

You may also use the new Ohio Department of Job & Family Services 24 hour online portal starting July 1, 2020 to report elder abuse https://aps.jfs.ohio.gov/ 

Emergency Assistance - Dial 911

Contact UsRichland_APS@jfs.ohio.gov or by calling the Adult Protective Referral Line number at 419-774-5400  Option 5. Referrals and information can be faxed to 419-522-1744.

Contact Us

Report Elder Abuse, Neglect & Exploitation - Reports of abuse, neglect, or exploitation of the elderly may be made by calling the Adult Protective Referral Line number at 419-774-5400 Option 6 or to First Call 2-1-1 at #211 or 419-522-4636

Alzheimer’s Association’s Caregiver Survey 

Please help Richland County Adult Protective Services support the Alzheimer’s Association by completing a survey that will provide information to assist the local Alzheimer’s Association in meeting the needs of individuals with alzheimer's and dementia and their caregivers

The link to the survey can be found here -> Survey

For more information about the Alzheimer's Association please visit their website at: Alzheimer's Association 



As a service to the community, professionals from Richland County Adult Protective Services are available to speak and present information to local organizations and community partners regarding abuse, neglect, and exploitation. Presentations can be designed to fit your needs and may include opportunities for activities and questions.


Speaking Topics May Include:

  • Overview of Elder Abuse/APS
  • Indicators of Abuse, Neglect, and Exploitation
  • APS Screening guidelines
  • Referral process and expectations
  • Collaboration and role of community partners


Community Partners/Resources:

Area Agency on Aging
2131 Park Avenue West
Ontario, OH 44906
Phone: 419-524-4144

Catalyst Life Services
741 Scholl Road
Mansfield, OH 44907
Phone: 419-756-1717

Catholic Charities
2 Smith Avenue
Mansfield, OH 44905
Phone: 419-524-0733

Domestic Violence Shelter
P.O. Box 1524
Mansfield, OH 44901

Mansfield Police Department
                                       30 N. Diamond Street                                                                             Mansfield, OH 44902                                        419-522-1234

                                   Ontario Police Department                                                                            555 Stumbo Road                                                                                  Ontario, OH 44906                                               419-529-2115

Richland County Mental Health and Recovery Services Board
87 East First Street, Suite L
Mansfield, OH 44902
Phone: 419-774-5811

Richland Newhope
314 Cleveland Avenue
Mansfield, OH 44902 

Richland County Prosecuting Attorney's Office
38 South Park Street #2
Mansfield, OH 44902

Victim's Services Division
38 South Park Street
Mansfield, OH 44902

Richland County Sheriff's Office
597 Park Avenue East
Mansfield, OH 44905
Richland County Sheriff's Office


Phone: 419-774-5400 
Fax: 419-774-0051
Hours of Operation: Monday‑Friday
Call Center Hours: Monday‑Friday
8:00am - 3:30pm


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