About NET

Non-Emergency Transportation (NET) is a statewide program administered by Richland County Job & Family Services for Medicaid eligible customers. NET provides transportation to and from appointments with Medicaid providers.


Who Qualifies?

NET services may be provided to:

    • Customers eligible for and in receipt of a Medicaid insurance card
    • Residents of Richland County
    • Users of this service must be able to transfer from a wheelchair to a vehicle independently

What is included?

  • Transportation authorization may be in the form of bus tickets, gas vouchers, or taxi

When should transportation requests be submitted?

  • NET requests must be submitted 10 working days before transportation is needed

Transportation Services

Application Approved?
You're Ready to Request Transportation.

Request Non-Emergency Transportation by following these steps:


documents, bus ticket, gas voucher

Fill out one of the following documents, based on your need:
documents, return, mail, email, fax, in person

Return Documents
  • Email: to Richland-Transportation@jfs.ohio.gov
  • Fax: 419-774-0051
  • Mail: 
    Richland County Job & Family Services
    171 Park Ave East
    Mansfield, OH 44902
  • Submit in person to:
    Richland County Job & Family Services
    171 Park Ave East
    Mansfield, OH 44902
cancel service, transportation

Need to Cancel?

Call the Richland County Job & Family Services Transportation Team at 419-774-5400 Option 3.

 

Phone: 419-774-5400 
Fax: 419-774-0051
Hours of Operation: Monday‑Friday
8:00am‑4:00pm
Reception & Call Center Hours: Monday‑Friday
8:00am - 3:30pm

OhioMeansJobs Richland
183 Park Ave East

Mansfield, OH 44902

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Richland County Job and Family Services
171 Park Ave East

Mansfield, OH 44902

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