How to Apply

STEP 1: SUBMIT AN APPLICATION

You can submit your application in the following ways:

    1. Online through the ODJFS Online Benefit Application Portal. Select “Apply for Benefits”.  Or 
    2. Fill out an application and return the following ways:
      1. Fax - Fax your signed application to 419-774-0051.
      2. Email - Email your signed application to: Richland-Documents@jfs.ohio.gov.
      3. Mail - Signed applications can also be mailed to the address below.
        *If you are applying for Medicaid, your tax status information is needed. Please complete the MAGI Tax Information Worksheet and submit with your application.
      4. Deliver in person - Signed applications can be placed in the exterior or interior drop box at:
        171 Park Ave East
        Mansfield, OH 44902

STEP 2: GATHER VERIFICATION DOCUMENTS

As part of the application, you will need to submit a number of verification documents. The specific documents accepted are listed in the application, but in general we will need to verify:

  • Who is in the household
  • All household income, and
  • Basic information such as identity, Social Security Number(s) and Birth Verification(s) *
    *If you have provided these documents to us with in the last 7 years, you will not be required to provide them again.

Please write your name and case number or social security number on all verification documents.

STEP 3: THE INTERVIEW

Once you have submitted your application, you will receive a phone call and/or letter in the mail giving you an appointment date and time to complete a phone interview. That appointment will generally be within 7 days from the submission of your application*.

During the interview, your caseworker will be able to answer any questions you may have about the application process.

* Please note: Applications for waiver Medicaid and for those in nursing homes are scheduled separately and will not necessarily fall into these timeframes. Certain other Medicaid applications for benefits may be completed without an actual interview. If yours fits the criteria, you will be notified accordingly.

STEP 4: RETURN ANY ADDITIONAL VERIFICATION DOCUMENTS

At the end of your interview, your caseworker will review any additional verification documents we need to complete your case. You will be mailed a checklist for these documents due 10 days from the date of your interview. The sooner you return the verification documents, the sooner your case can be completed.

Return verification documents to us with your name and case number on ALL documents.

  1. Fax - Fax your documents to 419-774-0051.
  2. Email - Documents can be emailed to: Richland-Documents@jfs.ohio.gov.
  3. Mail - Documents can also be mailed to the address below.
  4. Deliver in person - Documents can be placed in the exterior or interior drop box at:
    171 Park Ave East
    Mansfield, OH 44902
Phone: 419-774-5400 
Fax: 419-774-0051
Hours of Operation: Monday‑Friday
8:00am‑4:00pm
Call Center Hours: Monday‑Friday
8:30am‑11:30am & 12:30pm‑3:30pm

Ohio Means Jobs | Richland County Department of Jobs and Family Services

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