How to Apply For Medicaid

How do I complete an online application?

The quickest and easiest way to apply for health care benefits is online at There you will answer a series of questions and your answers will direct you to the correct application for health care.

If your income is within the new legal limit implemented by Medicaid Expansion (for eligibility effective Jan. 1, 2014), you will be directed to the citizen’s self-service portal. If your income is above 205 percent of the Federal Poverty Level, you will be directed to the Federally Facilitated Health Insurance Marketplace to shop for health care.

After you submit your application online, you may be asked to send verification documents to Richland County Job & Family Services. The best way to return documents is to fax them to (419) 774-0051.

Visit to learn more or call the Medicaid Consumer Hotline at (800) 324-8680. Representatives are available to answer questions related to eligibility for Medicaid due to the Affordable Care Act and Medicaid Expansion and answer questions about where to apply.


Please note, if you are applying for waiver services an additional application and interview may be required. You can find additional information regarding the waiver application process here.

How do I complete a paper application?

If you are unable to complete an application online or on the phone, print a Medicaid-only application, or you can complete an application in person at our office. Return your application one of the following ways:

  1. Email to
  2. Fax your signed application to (419) 774-0051
  3. Mail your signed applications to the address below.
    *If you are applying for Medicaid, your tax status information is needed. Please complete the MAGI Tax Information Worksheet and submit with your application.
  4. Deliver in person - Signed applications can be placed in the exterior or interior drop box at:
    171 Park Ave East
    Mansfield, OH 44902

How do I complete a phone application?

​If you are unable to complete an online application, you can complete an application by contacting Ohio Benefits at (844) 640-6446.

Medicaid Only

In some cases, you may want to apply to receive Medicaid without applying for cash or food assistance. By visiting, you can apply for Medicaid only, without applying for cash or food assistance at the same time.

To apply through the site, click “Check your eligibility” and follow the prompts. VISIT BENEFITS.OHIO.GOV

Phone: 419-774-5400 
Fax: 419-774-0051
Hours of Operation: Monday‑Friday
Call Center Hours: Monday‑Friday
8:00am - 3:30pm


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