About NET

Non-Emergency Transportation (NET) is a statewide program administered by Richland County Job & Family Services for Medicaid eligible customers. NET provides transportation to and from appointments with Medicaid providers.


Who Qualifies?

NET services may be provided to:

    • Customers eligible for and in receipt of a Medicaid insurance card
    • Residents of Richland County
    • Users of this service must be able to transfer from a wheelchair to a vehicle independently

What is included?

  • Transportation authorization may be in the form of bus tickets, gas vouchers, or taxi

When should transportation requests be submitted?

  • NET requests must be submitted 10 working days before transportation is needed

Transportation Services

Application Approved?
You're Ready to Request Transportation.

Request Non-Emergency Transportation by following these steps:


documents, bus ticket, gas voucher

Fill out one of the following documents, based on your need:
cancel service, transportation

Need to Cancel Requested Ride?

Call the Richland County Job & Family Services Transportation Team at 419-774-5400 Option 3.