Food Assistance - SNAP

The Food Assistance Program − formerly called food stamps and known nationally as the Supplemental Nutrition Assistance Program (SNAP) − helps eligible low-income Ohioans stretch their food budgets and buy healthy food. Food assistance benefits are distributed electronically through the Ohio Direction Card, which is similar to a debit card.


Immediate Assistance

First Call 2-1-1 provides information and referrals for social service agencies, government offices, support groups, churches, clubs, organizations, and cultural and recreational institutions located in Richland and surrounding counties.

Simply dial 211 or 419-522-4636.

Resource List

Do I Qualify?

Eligibility for food assistance is complex – based on family size, income, current assets and expenses – but both families and individuals may be eligible to receive food assistance.

You may qualify for benefits if your household’s gross monthly income is at or under 130 percent of the Federal Poverty Guidelines. Annual and monthly Federal Poverty Guidelines by household size, shown below. 

What Verifications Are Needed?

  • Identification - (Driver’s License or State ID)
  • Identity Verification – Applicant as well as Authorized Representatives – (Birth Certificate, Baptismal Record, Hospital Record)
  • Proof of Citizenship, or Legal Alien Status – only required for applicant listed as non-cit(BC, BR, Passport, Cert. of Naturalization)
  • Social Security Number - SS Card
  • Residency - Lease Agreement, rent receipt, postmarked letter
  • Independent Living Arrangement (Not in jail, county home, public institutions)
  • Proof of All Income - (employment, child support, disability, unemployment, etc.)
  • Proof of Disability - (if applicable)
  • Additional verification may be requested or required

A list of acceptable verification documents can be found here.

Work Activity Requirements:

Once an individual is approved for food assistance benefits, the individual must meet a work requirement to continue to receive the benefits. A work required adult or Able-Bodied Adult without Dependents (ABAWD) is someone who is 18 years old but not yet 50 years old and is not pregnant or parenting. There are several different ways to meet the work requirement.

  • Employment
  • Approved work experience activity

Ohio Direction Card

Once families have been approved for food assistance, the Ohio Direction Card (also known as the Electronic Benefit Transfer EBT card) is issued and sent to the individual or family’s address. It can be used at most grocery stores across Richland County.

How Does the Card Work?

The card looks similar to and works like a credit or debit card. It can be used in most any food store checkout line. Check with the grocery store you go to most frequently and ask how your card will work.

When users make eligible grocery purchases, they simply swipe the card through a reader at the register; the amount is deducted from the total monthly benefit amount. Remember that “eligible purchases” means food or food products but excludes alcohol, tobacco and food prepared to eat immediately, such as food at restaurants.

Learn More

To find out more information about the Ohio Direction Card, to check your account balance, review your transaction history, report that you are moving, or report a lost or stolen card call, 1-866-386-3071 or visit The Ohio Direction Card website.

USDA Supplemental Nutrition Assistance Program (SNAP) Non-discrimination Notice

In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity.

Program information may be made available in languages other than English.  Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the agency (state or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339.

To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at:, from any USDA office, by calling (833) 620-1071, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to:

  1. Mail:
    Food and Nutrition Service, USDA
    1320 Braddock Place, Room 334
    Alexandria, VA 22314; or
  2. Fax:
    (833) 256-1665 or (202) 690-7442; or
  3. Email:

This institution is an equal opportunity provider.

Phone: 419-774-5400 
Fax: 419-774-0051
Hours of Operation: Monday‑Friday
Call Center Hours: Monday‑Friday
8:00am - 3:30pm


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